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Tel . 07832238361

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Terms and Conditions

Payment:
Payment should be made in full to secure all bookings. Payment can be made by BACs Bank transfer or via PayPal.

Group Bookings:
Invoices must be paid before all course start dates.

Bookings and Cancellations:
All bookings and cancellation are to be made in writing by email

Cancellations:
Any cancellations after 60 days will occur 100% course costs. Cancellations before 60 days will receive 100% refund

Any group cancellations after 60 days will occur 100% course costs. Cancellations before 60 days will occur 50% course costs

For cancellations beyond Vital Signs First Aid control every effort will be made to reschedule participants onto other courses. If this does not work for both parties a full refund will be issued.

Vital Signs First Aid reserves the right to alter or cancel course dates and change venues without liability.

Vital Signs First Aid reserves the right to change the course tutor at any time.

Attendance and course timings:
Participants must attend and adhere to all course timings to achieve certification

Certificates:
We reserve the right not to issue certificates where the assessment criteria has not been achieved.
Participants attending a 2 day First Aid at Work Refresher are required to produce a valid certificate prior to the course commencing. Failure to do so could result in removal from the course or the right not to issue a certificate.


Venues:
Training venues supplied by 3rd parties must be fit for purpose, and meet guidelines set by the Health & Safety Executive. Venues will be confirmed via email prior to the course commencing

Personal fitness:
All parties must be fit and well, any concerns about medical conditions that may affect the course must be discussed in advance. All participants must complete a medical form prior to the start of the course
   
Behaviour:
Vital Signs First Aid reserves the right to refuse admission to participants displaying anti-social behaviour. Unacceptable behaviour could result in the removal from the course

Data protection:
Information is stored on file for Vital Signs First Aid internal systems only. Information is not shared with 3rd parties. Personal information is held and used in accordance with the Data Protection Act 1998.